Overview

"There are two contrasting views of the Outsourcing Market, one emphasizing the Core Competencies perspective, and the other adopting a cost discipline view. But both views agree that in order to be competitive companies need to Outsource."

Andrew Kakabadse
Cranfield School of Management

Historically Outsourcing has principally targeted cost reduction, by doing the same thing more cheaply and effectively. This is changing. Increasingly Organizations need to be adaptive - Fast, Flexible, Agile and Connected, but as a result of technology being available over the past several years, many organizations are working in complex fragmented environments. For these organizations, transformation is both essential to remain competitive, and involves a significant change. Thus a partnership with an Outsourcing who has the expertise to connect up these technologies and get them all working in a technologically harmonious work space is critical.

SPA can combine skills in Technology, Transformation, and Business Process Operation, and can provide and co-ordinate access to delivery of important advances such as Global Delivery Models and On-demand Computing. Flexibility and cost saving are still achieved at all levels.